We do two things

  1. 1

    We design world class digital products and services.

    Co-create
  2. 2

    We increase the design maturity of businesses and their teams.

    Level up

Co-create

Alongside you, and your teams, we create, improve, and reimagine digital products and services. Sharing our design-led processes, we work in close collaboration with your company to get tangible results. We don’t just swoop in, disappear for six weeks, and return with the goods. This is a collaboration, and we’re here for you in the long-term (in a non-scary way).

  • Remote Design Sprint
  • Design Office

Some co-create results we're chuffed with:

  • 18%

    Decrease in password sharing
  • 62

    New customer insights to design for
  • 9%

    Increase in repeat sales orders
  • 2022

    Product strategy defined
  • Michele Batteli

    “…boosted our customer research and defined our product roadmap for the next 12 months…”

    Michele Battelli, Chief Product Officer
    sensat
  • Eddie Pecker

    “…left a lasting impact on processes and principles that continue to drive our design efforts…”

    Eddie Pecker, SVP Engineering Product & Design
    Reed
  • Rob Lenihan

    “…totally transformed our product AND our design process at a critical time for the project…”

    Rob Lenihan, Head of Design
    NHS

Level up

We’ll take your company to the next level, and the one beyond, with decades of experience helping global brands improve their design maturity – our goal is to help you create digital products and services, using design-led processes that are proven to edge you ahead of the competition.

  • Journey Mapping
  • Design Review
  • Design Interview

Some recent level-up results:

  • +5

    Design team hires within 4 months
  • 2

    Heads of design hired for partners
  • 2022

    Career ladders & hiring
    strategy
  • 20+

    Design talks & training
    sessions
  • Eddie Pecker

    “…left a lasting impact on processes and principles that continue to drive our design efforts…”

    Eddie Pecker, SVP Engineering Product & Design
    Reed
  • Rob Lenihan

    “…totally transformed our product AND our design process at a critical time for the project…”

    Rob Lenihan, Head of Design
    NHS

Who we work with

We collaborate with ambitious, forward-facing companies, helping them outperform their peers by becoming confident, design-led brands.

  • Lucy laughing at post-it notes
  • Thunk Office
  • Thunk Workshop
  • Aspirational

    Startups, brimming with potential, and SMEs with big ideas about becoming design-led.

  • Emergent

    Medium to large organisations who are growing fast.

  • Design-Led

    Medium to large fully design-led companies and technology organisations.

  • Twitter
  • Reed
  • NHS
  • Farnell
  • sensat
  • F+R

Ways to get started

Whether we’re working in close collaboration with a business, or helping them level-up, we keep things simple at the beginning, with a service that offers big insights, and quick results. Then, we often move on to longer-term aspirations, getting stuck into projects that get deep, lasting results.

There are several ways to get started with Thunk.

  • Thunk Bomb

    Thunk Bombs

    Five days of our highly experienced design and research partners taking a deep dive into your business, to offer invaluable insights, and quick results – with no strings attached – do the work yourselves, or ask us to get stuck into problem solving, and implementation.

    Find out about Thunk Bombs
  • Design Sprints

    Design Sprints

    We’ve been doing design sprints for over a decade, helping companies solve their deep-rooted design problems in five days, or less. We facilitate and bring together our design expertise with your subject area expertise, for idea generation, and the best possible results.

    Ask about our Design Sprints
  • Research Sprints

    Research Sprints

    Understanding customers is key, as we use our honed methodologies to gain insights into your business, and how to take it forwards. For five days, we’ll take a deep dive into understanding you, and your users, with results that will show you a clear way forward.

    Ask about our Research Sprints

More activities and ways to get started

  • Design capability
  • Design consulting
  • Design culture
  • Design leadership
  • Design mentorship
  • Design operations
  • Design sprints
  • Digital strategy
  • Design systems
  • Discovery
  • Ideation workshops
  • Interaction design
  • Journey mapping
  • Product design
  • Prototyping
  • Research consulting
  • Research operations
  • Research sprints
  • Service design
  • Usability testing
  • User research
  • UX training
  • UX strategy
  • Visual design

Talk to us

Think we might be able to help? Or perhaps you’re ready to outperform your peers with design-led processes that get results?

Either way, pick a time to talk to us, and let’s get started.

Say hello. We don’t bite.