Don’t let your customers fall into the 70% that abandon their journey due to bad UX

Get your Thunk on, just like we did for…

  • Google
  • Twitter
  • Reed
  • NHS

    Your Design, Strategy, UX, Digital Products or Services

    …But with Deep Insights and Solutions That Blow Your Customers & Stakeholders into Next Week

    Not some farmed out project, but expertise planted directly within your teams, for fast explosive results in 5 days or less.

    We get it

    • Caught up in the day-to-day, you just don’t have the time to even think about the future of your product.

    • It’s so difficult to get the time to really understand your users or customers and gather insights.

    • The struggle to communicate the value of design is real, especially with constrained resources.


    • “…boosted our customer research, and defined our product roadmap for the next 12 months…”

      Michele Battelli
      Chief Product Officer
      Sensat


    • “…brilliant research insight sessions get better every time. It’s become so more important for us…”

      Rob Rospedzihowski
      President Sales EMEA
      Farnell


    • “…understood the complexities of our business, educated and levelled up our design team…”

      Patrick O’Connor
      CEO
      Fine+Rare

    WTF is a Thunk Bomb

    A design sprint? a workshop? nope, and nope. It’s not even a fresh pair of eyes on your shizzle.

    It’s half-a-flippin-century of experience, blasting the bejeezus out of, and then rebuilding, your processes, strategy, UX, hiring, ideas & future visions. Drastically changing the way you, your teams and products work.

    In just 5 days. Yes, that’s right. 5 days.

    • Stakeholders & Teams

    • Analytics & Data

    • Customer & Users

    • Compiling & Review

    • Explosive Results

    Ready to light the blue touch paper?

      Easy Tiger, tell me more…

      Who's involved?

      • Rick Farrell

        Rick Farrell

        Designer Partner & Founder

        Former Google product designer, Rick spent 10 years of his 25 year career designing for Google Search, Maps, Android and more. Leading design, Rick is hands-on with all Thunk projects.

      • Paul Hill

        Paul Hill

        Research Partner

        With a 25 year career across both design and research, Paul has developed research processes and led strategies for NHS Digital, Sky, DAZN, Orange, and more.

      Your Explosive Results

      What You Can Expect

      • Succinct conversations and tough questions
      • Designs, sketches, rough ideas and outline plans
      • Multiple visions, directions or strategies to dig into
      • Unique design led insight

      What Not To Expect

      • Fancy slide decks
      • Slick presentations
      • Fully defined roadmaps
      • Polished design ideas
      • Fully fledged strategies


      • “…Great product design, professional, so fun to work with, and delivered actual results…”

        Felicia Williams

        Design Director

        Twitter


      • “…left a lasting impact on processes and principles that continue to drive our design efforts…”

        Eddie Pecker

        VP Product & Engineering

        Reed


      • “…totally transformed our product AND our design process at a critical time for the project…”

        Rob Lenihan

        Head of Design

        NHS

      It’s surely worth a chat, ain’t it!?