The NHS partnered with Thunk to increase the design capacity of The Learning Hub project during a critical time for the healthcare sector. The current system was undergoing a transformation when Covid-19 hit. That resulted in a need for increasing the cadence around design and development in order to launch the system to the many health and social care workers who relied on this as a resource during challenging times.
Focusing on mobile first and championing the NHS’s own Digital Service Manual, we reset and sped the project up with our design-led approach. We created resources to help with implementation and designed new components adding to the NHS Digital Service Manual. We built fully working responsive HTML prototypes for user testing on both mobile and desktop.
Launched in May 2020, The Learning Hub serves over 1 million health and social care workers in the UK.