Designing Learning Resources for the NHS – Thunk

Designing access to Covid-19 learning resources for NHS workers

The NHS partnered with Thunk to increase the design capacity of The Learning Hub project at a critical time for the healthcare sector.

Focusing on mobile first and championing the NHS's own Digital Service Manual, we reset and sped up a design led approach for the project.

Launched in May 2020, The Learning Hub serves over 1 million health and social care workers in the UK.

We created resources to help with implementation and designed new components adding to the NHS Digital Service Manual

We built fully working responsive HTML prototypes for user testing on both mobile and desktop

Increased the project teams design maturity Modernised the teams design process and ways of working Created future design and research roadmaps based on user needs Developed new approaches to gain user feedback

We also...

Thunk totally transformed our product and our design process at a critical time for the project. Speed and quality were at the very highest level. Plus they're also great fun to work with.

Rob Lenihan Head of Design NHS Learning Hub

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